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I need a refund for my app subscription


You purchase one of our apps from and require a refund for the subscription.

What to do

Firstly, check this page – Refund eligibility – to see if you are eligible for a refund.

Unfortunately, we cannot supply you with a refund because the transaction took place between you and using their payment system.

In fact, if the transaction occurred in the last 60 or so days, we may yet to have received payment for the transaction from .

Pease contact and ask them for the refund.

  • You may need to explain that you purchased the app using’s payment system, so all details of the purchase, including the tax applied will be in their systems.

  • You may wish to link to this page in your message to support to help provide context to the support ticket.

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