How to perform a hard refresh in common web browsers
A hard refresh clears your browser cache for a specific page, which forces it to load the most recent version of that page. This could include new scripts, styles or features.
In common browsers
Google Chrome/Microsoft Edge
Windows users: hold down Ctrl and then press F5 on your keyboard
Mac users: hold down Cmd and Shift and then press R on your keyboard
Firefox
For Windows users: hold down Ctrl and then press F5 on your keyboard
Mac users: hold down ? Cmd and ? Shift and then press R on your keyboard
Safari (Mac)
Go to Safari > Empty Cache, or hit Opt + Cmd + E
To refresh, click the refresh button on the address bar or press Cmd + R
What is not a hard refresh?
Pressing the reload button in your browser address bar is not a hard refresh:
!['Reload this page' is not a hard refresh](../__attachments/4978933764/Screenshot%202023-09-26%20at%2015.54.14.png?inst-v=1f88e8da-8ecc-45ff-92f7-d293717b7b3c)
“Reload this page” is not a hard refresh
Pressing the reload button will not empty your browser cache for the specific page.